Privacy Policy

At Chinelle, accessible from https://chinelle.co/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal data collected, how it is processed, and how we protect your information.

1. Data Collection When you browse our Shopify store or make a purchase, we collect the personal information you provide to us, including:

• Contact details (Name, shipping address, billing address, email address, and phone number).

• Payment processing metadata. Please note that your actual payment details (debit/credit card information) are processed securely through our authorized third-party payment gateway, Safepay, and are never stored on our servers.

2. How We Use Your Data We use the collected information to:

• Fulfill, process, and ship your orders.

• Communicate with you regarding order statuses, tracking details, or customer support inquiries.

• Screen orders for potential risk or fraud.

3. Data Sharing and Compliance We do not sell or rent your personal information to third parties. We share your data with trusted services only to fulfill operations—specifically Shopify (our e-commerce framework) and Safepay (our payment service provider) to ensure safe execution of your financial transactions. We comply with all local digital data protection regulations within Pakistan.